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FAQ

Which desk models offer LED systems?

FREEZE: LED RGB PRISMATIC – Multicolor with special effects
INVADER: LED RGB – Multicolor with special effects
RACER: LED RGB PRISMATIC – Multicolor with special effects
ROCKET: LED RGB – Multicolor with special effects
SPACE V2: LED RGB – Multicolor with special effects
SPACE XXL: LED RGB – Multicolor with special effects

What is the load capacity of ULTRADESK products?

ACTION V2: 80 KG
FRAG: 90 KG
FREEZE: 100 KG
GRAND: 100 KG
INVADER: 90 KG
LEVEL: 90 KG
MOMENTUM: 130 KG
RACER: 100 KG
ROCKET: 82 KG
SPACE V2: 91 KG
SPACE XXL: 120 KG

Which desks offer height adjustment?

LEVEL: Electric height adjustment from 72 to 124 cm. Settings memory.
GRAND: Mechanical adjustment. 3 levels of height – 70, 75 and 80 cm.

What is the delivery time?

Delivery time is 2 to 5 working days. All products are delivered by GLS.

What are the guarantee terms?

Each product comes with a full 2 year door-to-door guarantee. In case of any problems our company immediately delivers spare parts to all countries of the European Union. Should you experience any problems with the desk, please contact us at info@ultra-desk.com .

How can I make a return of a purchased product?

If you would like to make a return of a product, please contact us at info@ultra-desk.com. In the email include your order number and address for collection. The product will be collected by GLS.